Installing the Program

Second Site is available via download only. During the purchase process, you will be given a link to the installation program. Download the install program and remember where you save the file on your PC.

If you already have a version of Second Site 2 installed, you should uninstall the current version before installing the new version.

If you have Second Site 1, you do not have to uninstall Second Site 1 to install Second Site 2. See the FAW entry about this topic in Second Site News #029.

To install the program, double-click the icon for the install program. There are about a half-dozen steps in the install process, but you can accept the default values by clicking the [Next] button.

Make sure you read the License Agreement and understand the ramifations before you click [I Agree].

See the Known Limitations page if you have trouble installing the program. It includes some advice for how to handle known installation issues.

Unlocking Second Site

After you purchase Second Site, you will receive an e-mail message that confirms the registration information you provided during the purchase process. The e-mail message will also provide a serial number.

Save the e-mail that contains your serial number and the rest of the registration information. If you lose the information, you will have to contact the place of purchase to have it sent to you again.

When you start Second Site it will open a dialog window where you must enter the registration information in order to unlock the program. The best way to do this is to copy and paste the information from the e-mail message into the data entry fields. Use <Ctl-C> to copy and <Ctl-V> to paste.

If you do not enter the registration information, Second Site will be limited to producing a web site for only a very small subset of the people in your dataset.

If your name or e-mail address change in the future, and for some reason you have to unlock Second Site again, you must provide the information as it was when you purchased the program.

Installation Issues

  • If you lose your registration information and you need to reinstall Second Site, you will have to contact support@whollygenes.com. Out of respect for privacy concerns, Wholly Genes does not share that information with me.
  • Some users have reported these errors when attempting to use the program:

    Run Time Error 430. Class does not support Automation or does not support expected interface

    and

    Error 429. ActiveX component can't create object

    Those messages are usually related to the Microsoft Windows Scripting subsystem. If Second Site fails to run properly after a successful install and displays the message above or any similar message, please follow the instructions on the install Windows Script page.

  • As of version 2.0, Second Site requires Microsoft XML Core Services (MSXML) 6.0. Second Site checks for the existence of MSXML when it starts up. If you do not have MSXML installed, follow the instructions on the MSXML page to download and install Microsoft XML Core Services.
Copyright © 2008 by John Cardinal
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