On this page: All Environments, Windows NT, Windows 2000, Windows XP, Other Issues

All Environments

  1. If you use the "Change Event Types" feature to change an event type, and the change results in events moving from one event group to another, you should use TMG's File > Maintenance > Repair command after you restart TMG and open the database.
  2. If you are not using the standard ASCII index sequence (File > Preferences > Current Project Options > Other > Collate Sequence: General), the program displays the following error message: 
    Not a Correct Index File
unsupported collating sequence

    The software package that I use to access the database does not support all the collating sequences used by international users. There is a workaround, however, and that is to temporarily switch the indexes back to General.

    The program does support international characters as part of the normal operation of its re-capitalization features, etc.

Windows NT, Windows 2000, Windows XP

  1. When installing under Windows NT, Windows 2000, or Windows XP you should be logged on as an Administrator of the machine.

Other Issues

Some issues are related to the installation process. See the Known Install Problems section on the Installation page.