Known Issues

TMG Utility is the essential TMG companion tool. If you use it, please make a donation.

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On this page: All Environments, Windows XP or prior, Other Issues

All Environments

  1. If you use the "Change Event Types" feature to change an event type, and the change results in events moving from one event group to another, you should use TMG's File > Maintenance > Repair command after you restart TMG and open the database.
  2. If you are not using the standard ASCII index sequence (File > Preferences > Current Project Options > Other > Collate Sequence: General), the program displays the following error message:

    Not a Correct Index File
    unsupported collating sequence

    The software package that I use to access the database does not support all the collating sequences used by international users. There is a workaround, however, and that is to temporarily switch the indexes back to General.

    The program does support international characters as part of the normal operation of its re-capitalization features, etc.

  3. When using the Export Images feature, TMG Utility may crash after you click the [Choose Folder...] button. If so, please enter the path to the desired folder in the textbox beneath the button.

Windows XP or prior

  1. When installing on Windows XP or prior you should be logged on as an Administrator of the machine.
  2. After installing TMG Utility on Windows XP or prior you should delete the file "tmgu.exe.manifest" from the program folder. The default program folder is "c:\Program Files\TMG Utility".

Other Issues

Some issues are related to the installation process. See the Known Install Problems section on the Installation page.